LB
Lerato B

1 reviews | Active since Oct 2013

08 Jun 2021, 11:44

Useless ****

I've had legal wise for over 10 years and it has never resolved a single of my cases, not a single, I called in to cancel they do not answer their cancellation line. It feels like a serious ****, don't talk to me talk to my lawyer when push comes to shave they have no idea how to solve anything their solution to everything is small claims court where they don't have to represent you they don,t even give you guidance for that small claims court.

0
Replies (2)
LegalWise
LegalWise's reply08 Jun 2021, 14:19
Official
Hi Lerato B
 
 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating, we will revert to you.
 
 Thabo Singela
 Consultant: Customer Care 
LegalWise
LegalWise's reply09 Jun 2021, 16:11
Official
Hi Lerato B

We confirm that we have investigated your complaint and it was escalated to the Bellvile Branch Manager, Jozaandre Boysen . We further confirm that our Branch Manager has been in contact with you and your matter is receiving attention.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Thabo Singela
Consultant: Customer Care