FM
Fortunate M
1 reviews | Active since Aug 2015
17 Oct 2021, 13:26
Unhelpful
This place is a waste of time , I needed assistance with a matter and unfortunately legalwise did not come through, I sent them all the information but there was no response or feedback It’s been over 3 weeks now , The legal counsellor Khululwa Norushu did not even bother calling me to understand my matter , she still hasn’t responded to my email even now. So if you need any legal assistance , don’t bother going to legal wise you would be wasting your money and time.
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
18 Oct 2021, 09:49Hi Fortunate M
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's reply18 Oct 2021, 09:49
Official
Hi Fortunate M
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
27 Oct 2021, 13:39Hi Fortunate M
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Cape Town Senior legal counsellor to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention.
We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Cape Town Senior legal counsellor to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention.
We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
LegalWise's reply27 Oct 2021, 13:39
Official
Hi Fortunate M
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Cape Town Senior legal counsellor to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention.
We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care
We are sorry for the experience you had regarding your matter.
We investigated your concerns and requested our Cape Town Senior legal counsellor to contact you. We confirm that you have been contacted to discuss your matter and that it is receiving attention.
We appreciate the feedback received.
We thank you for giving us the chance to resolve your complaint.
Thabo Singela
Consultant: Customer Care