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PRECIOUS M
1 reviews | Active since Feb 2020
12 Aug 2020, 09:51
UNHEARD CRY
I have been asking for their help since February 2020, they only got back to me on the 19th of JUNE 2020 to tell me that someone is going to contact me the following week. Up to date no one has contacted me. I have written several emails, asking for help but nothing is happening.
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Replies (2)
LegalWise's replyOfficial
12 Aug 2020, 10:26Hi Precious M
We refer to your complaint and confirm that a complaint has been logged. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and confirm that a complaint has been logged. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply12 Aug 2020, 10:26
Official
Hi Precious M
We refer to your complaint and confirm that a complaint has been logged. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
We refer to your complaint and confirm that a complaint has been logged. We apologise for the experience you had with our service.
We are investigating and will get back to you.
Connie Serekoeng
Consultant: Customer Care
LegalWise's replyOfficial
25 Aug 2020, 10:35Hi PRECIOUS M
Thank you for affording us time to investigate your complaint.
We investigated your concerns and requested our Paralegal Services Manager, Ms Michelle Chitray , to contact you. We confirm telephone communication between you and our Paralegal Services Senior Legal Counselor, Ms Nomawethu Nkabinde to discuss your matter. We further confirm your indication that you will forward an e-mail to her for further assistance.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
Thank you for affording us time to investigate your complaint.
We investigated your concerns and requested our Paralegal Services Manager, Ms Michelle Chitray , to contact you. We confirm telephone communication between you and our Paralegal Services Senior Legal Counselor, Ms Nomawethu Nkabinde to discuss your matter. We further confirm your indication that you will forward an e-mail to her for further assistance.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
LegalWise's reply25 Aug 2020, 10:35
Official
Hi PRECIOUS M
Thank you for affording us time to investigate your complaint.
We investigated your concerns and requested our Paralegal Services Manager, Ms Michelle Chitray , to contact you. We confirm telephone communication between you and our Paralegal Services Senior Legal Counselor, Ms Nomawethu Nkabinde to discuss your matter. We further confirm your indication that you will forward an e-mail to her for further assistance.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care
Thank you for affording us time to investigate your complaint.
We investigated your concerns and requested our Paralegal Services Manager, Ms Michelle Chitray , to contact you. We confirm telephone communication between you and our Paralegal Services Senior Legal Counselor, Ms Nomawethu Nkabinde to discuss your matter. We further confirm your indication that you will forward an e-mail to her for further assistance.
We once again, thank you for bringing your complaint to our attention.
Connie Serekoeng
Consultant: Customer Care