MN
Musengeli N

1 reviews | Active since Mar 2022

01 Jul 2025, 12:20

Unauthorised debit orders

They are making unauthorised debit orders even though you don’t have a policy with them, this is very *********

0
Replies (3)
LegalWise
LegalWise's reply02 Jul 2025, 08:14
Official
Hi Musengeli N,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your membership number.

Nonhlanhla Kheswa
Consultant : Customer Care. 
MN
Musengeli N's update02 Jul 2025, 17:44
Reviewer Update
***0,I received policy documents with a very questionable physical and postal address. As it stands, I didn’t open an policy and haven’t had any communications to open one.
I have provided the requested documents for investigation and I haven’t received feedback. Please close this policy and stop making unauthorised debits,
LegalWise
LegalWise's reply03 Jul 2025, 08:18
Official
Hi Musengeli N,

We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care