IM
IDLETT M
1 reviews | Active since Apr 2024
04 Mar 2026, 19:58
UNAUTHORISED DEBIT ORDER
Last year December I requested my policy to be cancelled no success January 2026 send email again a week later one of Legalwise consult called me & assured me that policy was cancelled & debit order mandate was cancelled. February & March 2026 debit order went off. Lodge complaints via email for refund no feedback even legalwise WhatsApp numbers automated responses sorry for delay no consultation available!!
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LegalWise's replyOfficial
05 Mar 2026, 15:43Hi Idlett M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
LegalWise's reply05 Mar 2026, 15:43
Official
Hi Idlett M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care