Unacceptable service

Item: LegalWise
Rating: 1
Author: Services A

Service is pathetic. I made use of their whattsapp line. The person responded to a point. When i enquire how I should submit the document no response. What is the use they provide the service via whattsapp and then do not even complete the conversation to the end. Hanging in the air. Unprofessional and unacceptable.

Helpful (0)

Replies (2)

LegalWise's replyOfficial

29 Mar 2022, 07:57

Good Morning Services A,

We refer to your above mentioned concern.

Could you kindly provide us with your ID or Membership number for further assistance.

Thabo Singela
Consultant : Customer Care.

LegalWise's reply29 Mar 2022, 07:57

Official

Good Morning Services A,

We refer to your above mentioned concern.

Could you kindly provide us with your ID or Membership number for further assistance.

Thabo Singela
Consultant : Customer Care.

LegalWise's replyOfficial

29 Mar 2022, 09:58

Hi Services A

Thank you for replying to our message.

We apologize for the experience you had with our service.

We are investigating your concern and we will revert to you shortly.

Thabo Singela
Consultant: Customer Care

LegalWise's reply29 Mar 2022, 09:58

Official