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Florah S
1 reviews | Active since Mar 2019
15 Sept 2025, 11:22
*****ulent policy
Legalwise has been deducting money from my paysheet for years without authority attempts has been made to cancel the policy and get my refund. I have been sent from pillar to post. I have submitted the documents they required. They even indicated ***** was done but they refuse to cancel and refund.
I was informed they will give contact in 24 hours till date nothing. I have sent email to the person assigned to my complaint, she doesn't respond to my email
Helpful (0)
Replies (3)0
Replies (3)
LegalWise's replyOfficial
17 Sept 2025, 10:12Hi Florah S,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
LegalWise's reply17 Sept 2025, 10:12
Official
Hi Florah S,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
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Florah S's updateReviewer Update
07 Oct 2025, 04:35Good morning, Legalwise, the allocated person to handle my case is not responding to my case. I have received the cancellation letter but have not received my refund or communication with regards to that
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Florah S's update07 Oct 2025, 04:35
Reviewer Update
Good morning, Legalwise, the allocated person to handle my case is not responding to my case. I have received the cancellation letter but have not received my refund or communication with regards to that
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Florah S's updateReviewer Update
09 Oct 2025, 07:22Legal wise I am still waiting for my refund
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Florah S's update09 Oct 2025, 07:22
Reviewer Update
Legal wise I am still waiting for my refund