JB
J B

1 reviews | Active since May 2017

01 Aug 2022, 18:30

Ugh

I got a membership, it says I can cel ek it during my period of 3 months. I therefore requested that you cancel and refund as per the policy on Cancelation. No response recief. No refund received? I needed help with a business query and you don’t do that. I just want to cancel and refund.

0
Replies (2)
LegalWise
LegalWise's reply02 Aug 2022, 11:44
Official
Hi J B 

We refer to your above mentioned concern.

We have escalated the above to the relevant department.

We are currently attending to your request and we will revert to you shortly.

Thabo Singela
Consultant : Customer Care.
LegalWise
LegalWise's reply31 Aug 2022, 12:34
Official
Hi J B

We refer to your above mentioned complaint.

We confirm that you were contacted by the accounts department and that your membership was cancelled with a refund.

We trust the above is in order.

Thabo Singela 
Consultant : Customer care.