1 reviews | Active since Sept 2016
Two years later no assistance. What am I paying for
<p>I reported a case with Legal wise two years ago. I was then assigned a lawyer who never looked at my case. Six months later I was then assigned another law firm. Same thing happens with this law firm as no one did anything with my case. I complained with the Legalwise customer service department and my case was given to another lawfirm again.</p> <p> </p> <p>With the new lawfirm, a lawyer called me to inform me that she will be looking at my case as it in now assigned to her and that was the last time I received any feedback. I have complained numerous times in this two years and nothing is being done about it. </p> <p> </p> <p>Will this case be resolved one day? Does Legalwise have any competent lawfirm as partners? Do you care about your customers? What am I paying for? </p> <p> </p> <p>Resolve this asap as it is long overdue. </p>
We acknowledge receipt of your complaint with reference number 15484.
We confirm that we have escalated your complaint to the Allensnek Claims Hub Manager, who will contact you before end of business today.
Regards
We acknowledge receipt of your complaint with reference number 15484.
We confirm that we have escalated your complaint to the Allensnek Claims Hub Manager, who will contact you before end of business today.
Regards
