JJ
Juan J

1 reviews | Active since Oct 2018

24 Jun 2020, 13:42

Totally bad service

Extremely bad service from this company. I have a case with my vehicle whereby the service provider assume that the fuel was contaminated. After all it was an electrical fault that could be fix in an hour's time. My vehicle stood by the service station for merely a year, because they gave me an enormous quotation for repairs. The attorney who was suppose to assist me in this case was hopeless and ask me all type of questions assuming that I am responsible for the wrong diagnostics. They were suppose to protect me as a client but left me to myself. Once again bad bad.

0
Replies (2)
LegalWise
LegalWise's reply26 Jun 2020, 16:36
Official
Hi Juan J

We refer to your complaint. We apologise for the experience you had with our service.

We are investigating and will get back to you.

Connie Serekoeng
Consultant: Customer Care
LegalWise
LegalWise's reply23 Jul 2020, 08:44
Official
Hi Juan J

Thank you for affording us time to investigate your complaint. 

We confirm telephone communication between you and our Ms Connie Serekoeng to discuss your matter. We are advised that you have been informed to send  an e-mail to our Customer Care team for further investigation. 
 
 We once again, thank you for bringing your complaint to our attention.
 
 Connie Serekoeng
 Consultant: Customer Care