Three of Pathetic Performance

Legal Wise is handling my matter with a drunken driver. The accident happened in September 2016. I have, essentially, handled the matter myself because their appointed lawyer, Muller and Voigt has been pathetic.

The defendants' property was removed by the sheriff. Upon removal Muller and Voigt requested some guidance from LegalWise. LegalWise simply ignored the communication. These are the addresses which were copied;

<***>,"***" <***>, "***" <***>, Annelize Venter <***>

Where is the process and when am i getting my money back?