1 reviews | Active since Oct 2014
THINK TWICE BEFORE JOINING LEGALWISE
I have (in my opinion) a very straight forward case where I have paid a double deposit and a month's rent in advance and the accommodation I intended to rent was not available at the time. I had to find other accommodation, and the landlord now refuse to pay back my money. I took this case to LegalWise. This was the first time I used LegalWise after more than a year of paying consistent monthly premiums. I can with all the disappointment in the world confirm that dealing with LegalWise is not the most pleasant thing I have ever done. Liana Dennis was appointed to deal with my case. Boy is it difficult to get hold of this lady. Remember, the people assigned to deal with your case does not have any direct numbers, so you have to log a call requesting a call back. I don't know what the turnaround times are for call backs, but I often wait 4 - 5 days for a call back. Many times I have logged another call while waiting for a call-back / feedback. Speaking of which - feedback is only given when you call. Nobody calls you to give you any info regarding your case if you do not call. This specific case was opened on 28 March 2018 and ever since nobody ever contacted me. The only contact was made after I called and logged a call. So if you consider joining LegalWise - please take note of the kind of service I have received.
Dear Sir/Madam
We acknowledge receipt of your concern with reference number 24575.
We confirm that we have escalated your concern to the branch. We will contact you in due course.
Kind Regards
CS.
Dear Sir/Madam
We acknowledge receipt of your concern with reference number 24575.
We confirm that we have escalated your concern to the branch. We will contact you in due course.
Kind Regards
CS.
