TP
Tracylee P

1 reviews | Active since Jul 2017

14 Jul 2017, 21:12

The service is appalling

<p>I have logged at case with legalwise and it's been refered to the attorneys on Monday. I was promised a 48 hour call back from them and it's Friday and yet no feedback. I'm utterly disgusted as they quick to take their money on a monthly basis but not even interested in calling you back.</p> <p> </p> <p>I've been with them for more than a year and this is the 1st time I actually need their services and this is what I get? Wow I'm sick to my stomach thinking that I'm legally covered but actually not.</p> <p> </p> <p>all I want is for my case to be attended to

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Replies (2)
LegalWise
LegalWise's reply17 Jul 2017, 14:37
Official

We acknowledge receipt of your concern with reference number 20339.

We confirm that we have escalated your concern to the Bellville Branch for investigation. We will contact you in due course.

Kind Regards

CS.

TP
Tracylee P's update22 Aug 2017, 21:20
Reviewer Update
So here I am still waiting..... I get a email from Debbie a supervisor advising they try to make contact. I reply with the contact details she needs to call and yet again no response. I email her again today and boom all of a sudden my email returned undelivered. Wow I will never ever recommend legalwise to anyone....