MA
Mziwenceba A

1 reviews | Active since Apr 2024

16 May 2024, 11:33

The long road to feedback

I shudder to think what would happen to anyone in a ******** case being represented by Legalwise. If you are wise you should rather stay away from Legalwise, zero feedback is given and the phone is even put down in your face with the guise of putting you through to imaginary claim advisors. Neither Legalwise or the shady attorneys (TNK Attorneys) appointed to my matter provide any feedback when requested. A repayment plan was apparently set up for the guilty party in a civil case but to this day I have never seen a cent or given any feedback on how it is going. This is the struggle we go through as consumers while money is deducted religiously.

0
Replies (3)
LegalWise
LegalWise's reply17 May 2024, 08:02
Official
 Hi Mziwenceba chris A,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your Membership or ID number.

Nonhlanhla Kheswa
Consultant : Customer Care. 

MA
Mziwenceba A's update17 May 2024, 09:22
Reviewer Update
Hi Nonhlanhla

See below my id number, I sent this to one of your colleagues and still haven't received any feedback hopefully you can help.

ID no: ***

Kind regards
Chris Adonis
LegalWise
LegalWise's reply17 May 2024, 11:53
Official
Hi Mziwenceba chris A,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care