ZM
Zimisele M
1 reviews | Active since Apr 2014
25 Apr 2022, 19:11
Terrible Service
I registered a claim on Friday with them. To date, none of their representatives contacted me although the matter is urgent. It's not the 1st time for me getting this kind of service from them. They service is rather terrible
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
26 Apr 2022, 13:54Hi Zimisele M,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We apologise for the late response.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We apologise for the late response.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply26 Apr 2022, 13:54
Official
Hi Zimisele M,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We apologise for the late response.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We apologise for the late response.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
LegalWise's replyOfficial
28 Apr 2022, 07:04Hi Zimisele M,
We refer to your above mentioned concern.
We have investigated your concern and we note that your email request for legal assistance was sent to the incorrect department.
The email should have been sent to *** instead of ***
Customer Care has requested for the legal department to make urgent contact with you, please expect our call.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We have investigated your concern and we note that your email request for legal assistance was sent to the incorrect department.
The email should have been sent to *** instead of ***
Customer Care has requested for the legal department to make urgent contact with you, please expect our call.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply28 Apr 2022, 07:04
Official
Hi Zimisele M,
We refer to your above mentioned concern.
We have investigated your concern and we note that your email request for legal assistance was sent to the incorrect department.
The email should have been sent to *** instead of ***
Customer Care has requested for the legal department to make urgent contact with you, please expect our call.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern.
We have investigated your concern and we note that your email request for legal assistance was sent to the incorrect department.
The email should have been sent to *** instead of ***
Customer Care has requested for the legal department to make urgent contact with you, please expect our call.
Thabo Singela
Consultant : Customer Care.