TR
Tseko R

1 reviews | Active since May 2023

25 May 2023, 09:50

Terrible Service.

I had serious matter that needed legal intervention. I contacted a legal wise as I am a card caring member. We open The Case and was sent to case Management. I had been phoning each and every day to get the progress. I have always been told that the email has been sent and waiting for the response. I will never encourage anyone to join the legal wise.

Whenever you make a call you get told whoever is working on your case is consulting and will get back to you but never comes back to you.

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Replies (2)
LegalWise
LegalWise's reply26 May 2023, 08:19
Official
Hi Tseko R

We refer to your above mentioned concern.

May you please provide us with your ID or Membership number in order to enable us to investigate further.

Thabo Singela
Consultant: Customer Care.
LegalWise
LegalWise's reply31 May 2023, 09:07
Official
Hi Tseko R

We refer to your above-mentioned concern.

We confirm that Customer Care and your legal counsellor have made contact with you with regards to your concern.

We further confirm that we have discussed your concern and we apologize for the remiss in our service, if any. 

We remain committed to providing you with quality legal assistance.

Thabo Singela
Consultant: Customer Care