Terrible experiences with LegalWise no value received

I signed up for Legal Wise Gold membership. I was told by the sales consultant that premiums would never increase it was recorded and it was a absolute lie as they increased they rate multiple times whenever they choose. I had this membership for years and let me tell you not once did it benefit me in anyway whatsoever. Part of this membership is that I would receive free paralegal services however they can't even draw up a personalized contract when I requested it. Every time I'd try to contact them I had to explain myself 7 times before I get the same exact answer which is an excuse on why they unable to assist. Their legal advisors are so *********** and unprofessional it always sounds like they sleeping on the other end of the call and shouting kids in the background. I made about 7 attempts to get legal assistance which always resulted in the same answer an excuse on why they unable to help. These people are highly unprofessional and highly ***********. I wasted my airtime and money. Throughout my years having their gold membership I didn't get assistance not a single time and all they did was increase my premiums and not help at all. Please don't waste your money on this *********** company. I wasted hours and lots of money didn't receive and service of value. This membership is just a **** to take your money