JS
Joale S
1 reviews | Active since Aug 2022
04 May 2023, 15:30
Snail service but cheetah collection speed
I opened a case july 2022, even now it is still not settled. I went to Bloemfontein branch on the 15th of March 2023 to complain. Then the person who is handling my case contacted me on the 4th of April for a attorney referral, it's the 4th of may I'm still waiting for the referral information
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Replies (2)
LegalWise's replyOfficial
04 May 2023, 15:51Hi Joale S,
We refer to your complaint. We apologize for the experience you had with our service.
We are currently investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are currently investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's reply04 May 2023, 15:51
Official
Hi Joale S,
We refer to your complaint. We apologize for the experience you had with our service.
We are currently investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are currently investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
31 May 2023, 09:25Hi Joale S
We refer to your above-mentioned concern.
We confirm that Customer Care and your legal counsellor have made contact with you with regards to your concern.
We further confirm that we have discussed your concern and we apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
We refer to your above-mentioned concern.
We confirm that Customer Care and your legal counsellor have made contact with you with regards to your concern.
We further confirm that we have discussed your concern and we apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
LegalWise's reply31 May 2023, 09:25
Official
Hi Joale S
We refer to your above-mentioned concern.
We confirm that Customer Care and your legal counsellor have made contact with you with regards to your concern.
We further confirm that we have discussed your concern and we apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care
We refer to your above-mentioned concern.
We confirm that Customer Care and your legal counsellor have made contact with you with regards to your concern.
We further confirm that we have discussed your concern and we apologize for the remiss in our service.
Thabo Singela
Consultant: Customer Care