RP
Reuben P
1 reviews | Active since Sept 2024
25 Nov 2025, 21:50
Shockingly poor service
Legalwise promised me that they will provide my attorney the required instruction last week. I received an email today a week later with old correspondence that I have had in my possession for years but no instruction. As a Platinum member I pay R285 per month for service excellence not incompetence and stalling tactics. We await your instructions not copies of old emails. Don’t blame the system. It just takes one phone call to confirm if the requested documents have been received.
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Replies (1)LegalWise's replyOfficial
26 Nov 2025, 08:39Hi Reuben P,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
LegalWise's reply26 Nov 2025, 08:39
Official
Hi Reuben P,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Kamohelo Tsehlo
Consultant: Customer Care
