1 reviews | Active since Apr 2012
Shame on you for *****ing from the dead
<p>My father passed away on the 4 th of January 2017. We sent a fax on the 20 th of January 2017 to ask for the policy to be cancelled. We asked on the 3rd of February 2017 if the faxed was received and then you said no. The upcoming deduction for the premium will be on the 15th and we would appreciate it if the policy can be cancelled by then. It is costly and time consuming for us to resend the fax because we need to use the services of an internet cafe.</p> <p> </p> <p>Refusing this request from the blind widow of the deceased is like *****ing from the dead and makes you no better than grave ******s. </p> <p> </p> <p> </p>
Good day,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration being experienced.
We assure you that the matter will be investigated, a complaint will be logged with our refunds and cancellations department.
Kind Regards,
CS
Good day,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration being experienced.
We assure you that the matter will be investigated, a complaint will be logged with our refunds and cancellations department.
Kind Regards,
CS
