SERVICE IS NOT UP TO STANDAARD

Good day<br> <br> I have taken out legal representation from Legal Wise. When a car I sold was not un the new owners name I contacted them to help in this regard.<br> <br> I have sold a car in November 2013. As the vehicle was still in my name traffic fines and the penelties on the lisencing I was supposed to pay so I contacted Legal Wise to help in this regard as I cannot be held responsible for monies owing if the car was already sold. Constantly i would e-mail the respresentative and keep on asking what is going on with this case. <br> <br> Anyway I contacted Legal Wise and after a month they come back to me telling me they cant take my case as my policy has \lappsed"? I have a debit order with Legal wise and if they cant take the money this month they take it double the next month. <br> <br> So basically i was still under the impression that i was covered. Imagine the shock of now not being covered by Legal Wise. According to them this \""lappsed\"" in the insured time happened in May and now I cannot be helped as i was not insured in that time<br> <br> The service I was getting is really pathetic. Couldnt they atleast send me a letter stating that my contract is now nul and void? But they keep deducting money"""