mN
mandla N
1 reviews | Active since Jun 2017
09 May 2022, 12:00
**** insurance - legalwise
I have car accident case with them from 2013 till today it's not resolved even though I even helped them with information that was so easy to get I had to do that myself but still it didn't help I asked them to pay my premiums back they refused I asked them to pay me the money they going to pay the lawyers and continue if they still interested because I don't think themselves they can be so patient the way I am, I wish you could help me to get back my premiums clearly this matter won't be resolved I'm done waiting because they changed lawyers several times.
Helpful (0)
Replies (3)0
Replies (3)
LegalWise's replyOfficial
09 May 2022, 14:18Hi Mandla N
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply09 May 2022, 14:18
Official
Hi Mandla N
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
mN
mandla N's updateReviewer Update
09 May 2022, 15:03There's nothing new with their response they always say that when I'm escalating this matter I've got all the archives of them apologizing I've waited more than enough they must just pay my money back there's nothing to investigate one thing they will do is asking for my membership number and I will never hear from them again.
mN
mandla N's update09 May 2022, 15:03
Reviewer Update
There's nothing new with their response they always say that when I'm escalating this matter I've got all the archives of them apologizing I've waited more than enough they must just pay my money back there's nothing to investigate one thing they will do is asking for my membership number and I will never hear from them again.
LegalWise's replyOfficial
18 May 2022, 12:35Hi Mandla N,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department and an update on your matter was provided to you via email on 10May 2022.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department and an update on your matter was provided to you via email on 10May 2022.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
LegalWise's reply18 May 2022, 12:35
Official
Hi Mandla N,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department and an update on your matter was provided to you via email on 10May 2022.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department and an update on your matter was provided to you via email on 10May 2022.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care