S dissaponted with the service, they dont care

on the 9th September 2014 my husband and my son went to Wheels and more which is situated in Florida Johannesburg to buy new tyres and rims for my car. they fitted the tyres and rims and one of the consultants came to collect the money from my husband who was sited in the office. My husband gave the money to this guy but later the manager/ boss came and said he did not receive the money. He later removed the tyres and rim from my car. this guy was now saying he did not take the money. now my car did not have the rims and my money was taken. I went to maponya mall Legal wise to seek assistance on the matter but i was told someone will come back to me.it is a year later and i am still waiting for someone to comeback to me. I am still paying for a service which i am not getting. my policy number is ***5 my contact number is ***