PP
Patricia P

1 reviews | Active since Nov 2015

14 Oct 2020, 14:42

Rude and impatient employees

I so disappointed by the employees at the Vereeniging branch, they have no patience for elderly people they have the nerve to send them from pillar to post. My father was there on 13th Oct 20 to seek help, the lady was so rude and impatient as though he was wasting her time or my father is stupid or something. So disappointed and hurt by this

0
Replies (1)
LegalWise
LegalWise's reply20 Oct 2020, 14:40
Official
Hi Patricia

We refer to your complaint. We apologise for the experience you had with our service.

We called you on the number provided but couldn't reach you. Please provide us with your Father's Membership number in order for us to investigate.

Connie Serekoeng
Consultant: Customer Care