RT
Rachel T
1 reviews | Active since May 2012
14 Jun 2016, 14:36
representative
<p>Hi</p> <p>I had a problem with COJ and took it up with Legalwise, they promised to assist me but when the time arrived they brought lots of stories. Then I wrote back to them as they requested so they can review my problem, still there wasn't any response to-date. They talk good of themselves on their adverts and there's nothing like that except taking money from my account on monthly basis. Please assist with this matter.</p> <p> </p> <p>Regards</p> <p>Rachel</p> <p> </p>
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Replies (3)0
Replies (3)
LegalWise's replyOfficial
04 Aug 2016, 09:33We refer to your complaint with reference number 12839.
We confirm that you were informed that your claim has been repudiated and reasons given were that:
a) the matter is precluded from cover under clauses 9 and 18.
b) there was a break in your Membership between 2011 and 2012 and therefore no continuos cover.
We further confirm that you were provided with the steps to follow regarding contesting the repudiation.
Regards
Best regards,
LegalWise's reply04 Aug 2016, 09:33
Official
We refer to your complaint with reference number 12839.
We confirm that you were informed that your claim has been repudiated and reasons given were that:
a) the matter is precluded from cover under clauses 9 and 18.
b) there was a break in your Membership between 2011 and 2012 and therefore no continuos cover.
We further confirm that you were provided with the steps to follow regarding contesting the repudiation.
Regards
Best regards,
LegalWise's replyOfficial
04 Aug 2016, 09:34We refer to your complaint with reference number 12839.
We confirm that you were informed that your claim has been repudiated and reasons given were that:
a) the matter is precluded from cover under clauses 9 and 18.
b) there was a break in your Membership between 2011 and 2012 and therefore no continuos cover.
We further confirm that you were provided with the steps to follow regarding contesting the repudiation.
Regards
Best regards,
LegalWise's reply04 Aug 2016, 09:34
Official
We refer to your complaint with reference number 12839.
We confirm that you were informed that your claim has been repudiated and reasons given were that:
a) the matter is precluded from cover under clauses 9 and 18.
b) there was a break in your Membership between 2011 and 2012 and therefore no continuos cover.
We further confirm that you were provided with the steps to follow regarding contesting the repudiation.
Regards
Best regards,
RT
Rachel T's updateReviewer Update
04 Aug 2016, 16:27Please abstain from sending emails to my address as you only responded now because I stopped my premium. I'm not interested to your cover anymore, you failed to honour your promises and stop telling me to make payment at the post office, pick n pay, etc.
RT
Rachel T's update04 Aug 2016, 16:27
Reviewer Update
Please abstain from sending emails to my address as you only responded now because I stopped my premium. I'm not interested to your cover anymore, you failed to honour your promises and stop telling me to make payment at the post office, pick n pay, etc.