refund

<p>I made a mistake by paying money to them on the 23de of Desember 2016. They were closed untill the 9th of January 2017 when I was able to call them and asked for a refund. I already phoned 3 times and asked for the refund and today the consultant started screeming to me and said to me that who's fauld is it that I paid the money to them. They promised each time to call me back and tell me when wil I be refunded but they never did. Is this the way that you treated customers. But let it be the other way round they wanted to summons you rigth away. Poor, poor, poor service</p>