MM
Maureen M

1 reviews | Active since Feb 2025

17 Feb 2025, 12:09

Refund

I had a policy with legalwise so they were deducting for two policies without my concern. Then I went to them to cancel both policies and they promised a refund within 14 days , it's been a month ever since I've been waiting they are sending me from pillar to post.

0
Replies (3)
LegalWise
LegalWise's reply26 Feb 2025, 11:33
Official
Hi Maureen M,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your Membership or ID number.

Nonhlanhla Kheswa
Consultant : Customer Care. 

MM
Maureen M's update26 Feb 2025, 11:37
Reviewer Update
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LegalWise
LegalWise's reply26 Feb 2025, 11:55
Official
Hi Maureen M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care