Quick to deduct but not to assist. Disspointed in LegalWise service.

During July 2024, an agent named Pricilla from LegalWise visited Parkdene Primary School in George, Western Cape, and conducted a presentation. Due to time constraints, she asked many of my colleagues, including myself, to fill in our information on her form. However, I want to clarify that I never confirmed my intention to join LegalWise.

On the 13th of September 2024, I noticed that R157 was deducted from my payslip. I attempted to seek legal advice last week and was informed that my first installment was not received. This situation has caused me significant disappointment and concern regarding the service provided.

Expected Outcome:

I request the immediate cancellation of any policy associated with my information and a full refund for the amount deducted from my payslip.

I've sent a email with a request for cancelation and refund, but this was to no avail.