POOR SERVICES

<p>I cancel my subscription with Legalwise in 2012 blbecause of poor services. I decided to try them again in 2013 and was struggling ever since with poor services. Legalwise newsletter states that quality services is my right and I have to complaint if I don't get it. I put in a complaint regarding a provident find matter I referred to Le galwise East London and after 2 years after referring the matter to them; I get told that they don't cover it because the matter arose before I joined Legalwise. They can't give me solid proof of what they say because the matter arose when I was with Legalwise; almost a year after I've joined Legalwise again. I complaint about it and up until today nothing has been done about my complaint. Recently I refer a matter of ******** agreement to them; they tell me today(11/05/2016) that they don't think I will be getting back the money that I paid. They haven't tried contacting the service provider regarding the allegations; I gave them proof of the ***** but they've done nothing. What is the use of having Legalwise if they do nothing; we pay for poor services but they (Legalwise) commit themselves to giving us good services. I have unending proof of the poor services, I have proof of matters that I've handled myself that Legalwise hasn't done anything about. Look at all the complaints against Legalwise on Hello Peter; surely there is something wrong with your services and how you handle our cases. Please don't refer this matter to the East London branch because they don't care; please refer this matter to the C.E.O of Legalwise in order that he will see what's going on. If this doesn't stop then you will lose most of your clients because all of us is upset with how we receive the services or does Legalwise only wants to make money out of us and not refer our valid cases to attorneys?</p>