KR
Keith R
1 reviews | Active since Feb 2010
23 Oct 2019, 16:04
Poor Service, yet again!
Legal adviser, Nokubongwa Mahlaba has on 4 occasions said that a supplier will refund me an amount erroneously debited from my account. She does not respond to emails and this simple issue has been going on since May - totally unacceptable LegalWise!!!
This is my 2nd escalation on the same matter.
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Replies (1)
LegalWise's replyOfficial
31 Oct 2019, 09:07Good Day Keith R
Thank you for alerting us about your dissatisfaction in the manner your matter is being handled. We are sorry to hear of your experience.
We confirm that our Pietermaritzburg Paralegal Office has been in contact with you and your matter is receiving attention and progress has been provided. Connie Serekoeng from our Customer Care Department has been in contact with you.
Please feel free to contact Connie should you require any further assistance.
Lee Pillay
Head Customer Care
Thank you for alerting us about your dissatisfaction in the manner your matter is being handled. We are sorry to hear of your experience.
We confirm that our Pietermaritzburg Paralegal Office has been in contact with you and your matter is receiving attention and progress has been provided. Connie Serekoeng from our Customer Care Department has been in contact with you.
Please feel free to contact Connie should you require any further assistance.
Lee Pillay
Head Customer Care
LegalWise's reply31 Oct 2019, 09:07
Official
Good Day Keith R
Thank you for alerting us about your dissatisfaction in the manner your matter is being handled. We are sorry to hear of your experience.
We confirm that our Pietermaritzburg Paralegal Office has been in contact with you and your matter is receiving attention and progress has been provided. Connie Serekoeng from our Customer Care Department has been in contact with you.
Please feel free to contact Connie should you require any further assistance.
Lee Pillay
Head Customer Care
Thank you for alerting us about your dissatisfaction in the manner your matter is being handled. We are sorry to hear of your experience.
We confirm that our Pietermaritzburg Paralegal Office has been in contact with you and your matter is receiving attention and progress has been provided. Connie Serekoeng from our Customer Care Department has been in contact with you.
Please feel free to contact Connie should you require any further assistance.
Lee Pillay
Head Customer Care