VC
Visa C
1 reviews | Active since Jul 2016
02 Oct 2025, 17:51
Poor service once again
I am waiting 1 month for a response, when the Durban claim manager is on leave, there is nobody to help.
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
03 Oct 2025, 08:44Hi Visa C,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply03 Oct 2025, 08:44
Official
Hi Visa C,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
VC
Visa C's updateReviewer Update
03 Oct 2025, 09:05Nonhlanhla called me and did not want to listen to reasoning, so what investigation is being done. According to her I cannot take it up further. I have to accept her answers, which does not make sense ...I suggest legalwise listen to the inappropriate conversation on 3/10/25 @ 8.50 am. When I read reviews that consultant are rude and addament, I personally experience this today.
VC
Visa C's update03 Oct 2025, 09:05
Reviewer Update
Nonhlanhla called me and did not want to listen to reasoning, so what investigation is being done. According to her I cannot take it up further. I have to accept her answers, which does not make sense ...I suggest legalwise listen to the inappropriate conversation on 3/10/25 @ 8.50 am. When I read reviews that consultant are rude and addament, I personally experience this today.