mM
mark M
1 reviews | Active since Feb 2011
13 Feb 2023, 10:46
Poor Service from Legal-Wise
I have given them a case to assist me as their member 09 December 2022, it is to and from between me and legal-wise trying to get them to assist me to no avail. I have corresponded with them including the documents that was needed but did not get any response from them The person who is supposedly handling my case is Vuyiseka Mashiyi - Legal Counsellor, from my interaction with her I think she is more of an articles clerk than an attorney who is qualified to handle my case. My case number with them is LAB***5 ___________
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
14 Feb 2023, 11:12Hi Mark M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply14 Feb 2023, 11:12
Official
Hi Mark M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
27 Feb 2023, 16:25Hi Mark M
We refer to your above-mentioned concern.
We confirm that you have been contacted by the SLC , Rudo with regards to your complaint .
We would like to apologize for the remiss in our service and we remain committed in providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
We refer to your above-mentioned concern.
We confirm that you have been contacted by the SLC , Rudo with regards to your complaint .
We would like to apologize for the remiss in our service and we remain committed in providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
LegalWise's reply27 Feb 2023, 16:25
Official
Hi Mark M
We refer to your above-mentioned concern.
We confirm that you have been contacted by the SLC , Rudo with regards to your complaint .
We would like to apologize for the remiss in our service and we remain committed in providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
We refer to your above-mentioned concern.
We confirm that you have been contacted by the SLC , Rudo with regards to your complaint .
We would like to apologize for the remiss in our service and we remain committed in providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.