WA
Wallace A
1 reviews | Active since Jan 2022
17 Feb 2025, 15:20
Poor service
I tried calling legalwise numerous times to cancel my policy. Each time I get transferred to cancellation department but no answer. I then get told they will cancel the policy and call me to confirm. I’m still waiting on the call and also have not received any communication on my policy being cancelled. It seems you are purposely delaying the cancellation and I’m tired of calling everyday with no luck.
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LegalWise's replyOfficial
26 Feb 2025, 11:39Hi Wallace A,
Thank you for bringing your concerns to our attention.
We confirm that your membership has been cancelled as per your request by the Cancellation Department.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
Thank you for bringing your concerns to our attention.
We confirm that your membership has been cancelled as per your request by the Cancellation Department.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply26 Feb 2025, 11:39
Official
Hi Wallace A,
Thank you for bringing your concerns to our attention.
We confirm that your membership has been cancelled as per your request by the Cancellation Department.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department
Thank you for bringing your concerns to our attention.
We confirm that your membership has been cancelled as per your request by the Cancellation Department.
We remain committed in assisting you and we once again apologize for the remiss in service.
Nonhlanhla Kheswa
Customer Care Department