QV
Qinso V

1 reviews | Active since Nov 2019

25 Jul 2025, 12:35

Poor Service and Unfair treatment

I would state that I am not happy with the service that was provided to me by one of the legal counsel, her name is Elz-Mare Thiele - Legal Counsellor . The treatment I received was bad, I'm assuming maybe it was based on my race, cause this matter was not taken seriously. I am even thinking of cancelling my membership

0
Replies (2)
LegalWise
LegalWise's reply25 Jul 2025, 14:30
Official
Hi Qinso V,

We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Kamohelo Tsehlo
Consultant: Customer Care 


LegalWise
LegalWise's reply28 Jul 2025, 08:30
Official
Hi Qinso V,

Thank you for bringing your concerns to our attention.

We confirm that the Bloemfontein Manager has contacted you to address your concern.

We remain committed in assisting you and we once again apologize for the remiss in service.

Kamohelo Tsehlo
Consultant: Customer Care