DJ
DEBBIE J
1 reviews | Active since Mar 2014
21 Oct 2024, 18:14
Poor Service and No FeedbAck
Good day No feedback provided by Zuzile for an urgent matter and no response to email. Numerous turnaround instead are being provided with no tangible feedback.
The Service is extremely poor..
Helpful (0)
Replies (1)0
Replies (1)
LegalWise's replyOfficial
06 Nov 2024, 09:54Hi DEBBIE,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding the complaint and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding the complaint and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply06 Nov 2024, 09:54
Official
Hi DEBBIE,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding the complaint and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding the complaint and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department