OK
Oratile K
1 reviews | Active since Oct 2019
16 Feb 2023, 18:59
Poor service
I opened a case in 2020 with legal wise. Our case was handed over to Nkayiseng attorneys. Each time I need to ask for feedback. Yes leagl wise is paying them with no hassle but the case is not moving. Poor poor services.
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Replies (2)
LegalWise's replyOfficial
17 Feb 2023, 08:52Oratile K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply17 Feb 2023, 08:52
Official
Oratile K
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
28 Feb 2023, 15:28Hi Oratile K
With reference to the above concern, we confirm that you were contacted by the Claims Manager, Sarina and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
With reference to the above concern, we confirm that you were contacted by the Claims Manager, Sarina and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
LegalWise's reply28 Feb 2023, 15:28
Official
Hi Oratile K
With reference to the above concern, we confirm that you were contacted by the Claims Manager, Sarina and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.
With reference to the above concern, we confirm that you were contacted by the Claims Manager, Sarina and your concern was discussed as well as the possible course of action that will be taken moving forward.
We apologize for the remiss in our service if any and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant: Customer Care.