1 reviews | Active since Apr 2017

10 Apr 2017, 16:05

Poor Service

<p>I write this letter with alot of disappointment on the service I have received from Legalwise. </p> <p>I joined Legalwise in January as I required legal assistance. I sent my first email on 15th of February and it took a month for a consultant to call me back. </p> <p>They allcoated my case to a gentlmen by the name of Ofentse and from March todate he is not resolved my issues. He does not respond to emails and never return my calls.</p> <p> </p> <p>Todate not anyone from Legalwise have had the decency to provide me with any feedback despite me stating that I would cancel my membership. To think that this is a law firm, they have no way in respecting there clients needs. </p> <p>Totally disgusted.</p> <p> </p>

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Replies (1)
LegalWise
LegalWise's reply10 Apr 2017, 16:28
Official

We acknowledge receipt of your concern with reference number 18878.

We confirm that we have escalated your concern to the Johannesburg Branch for investigation. We will contact you in due course.

Kind Regards

CS.