TL
Tebello L
1 reviews | Active since Feb 2023
01 May 2023, 11:31
Poor Service
The only time LegalWise shows interest in a matter is after lodging a complaint. This time around I am not sure whether the legal counsellor (Camilla Nzimande) assigned to me is *********** or the company.
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
02 May 2023, 08:02Hi Tebello L,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply02 May 2023, 08:02
Official
Hi Tebello L,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's replyOfficial
17 May 2023, 08:01Hi Tebello L,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager.
We further confirm that the Legal Department has been in contact with you and your matter has received attention.
Our office remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager.
We further confirm that the Legal Department has been in contact with you and your matter has received attention.
Our office remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply17 May 2023, 08:01
Official
Hi Tebello L,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager.
We further confirm that the Legal Department has been in contact with you and your matter has received attention.
Our office remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager.
We further confirm that the Legal Department has been in contact with you and your matter has received attention.
Our office remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department