OD
OWEN D
1 reviews | Active since May 2012
14 Feb 2019, 11:33
Poor service
Good day
Its been two weeks now following up on a case that i lodged with legalwise but there is no response. I have written about 5 e-mails to the customer care but still no response. I am disappointed. Please can somebody call me! My policy number is ********** 0. my contact number ********** 358. Owen Dewa
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Replies (2)OD
OWEN D's updateReviewer Update
16 Feb 2019, 11:38I do not know what to with LegalWise anymore. They dont bother to respond at all. I have written numerous e-mails to them but they are just quiet. I am contemplating withdrawing my membership because when we write to them we will be having pressing issues that need to be attended to urgently but it looks like once they have collected their premium then thats the end of it.
OD
OWEN D's update16 Feb 2019, 11:38
Reviewer Update
I do not know what to with LegalWise anymore. They dont bother to respond at all. I have written numerous e-mails to them but they are just quiet. I am contemplating withdrawing my membership because when we write to them we will be having pressing issues that need to be attended to urgently but it looks like once they have collected their premium then thats the end of it.
LegalWise's replyOfficial
19 Feb 2019, 09:08Dear Sir/Madam
We refer to your complaint.
We confirm that we called you and are awaiting e-mails that you have sent to Customer Care to enable us to investigate and provide you with feedback.
Kind Regards
CS.
We refer to your complaint.
We confirm that we called you and are awaiting e-mails that you have sent to Customer Care to enable us to investigate and provide you with feedback.
Kind Regards
CS.
LegalWise's reply19 Feb 2019, 09:08
Official
Dear Sir/Madam
We refer to your complaint.
We confirm that we called you and are awaiting e-mails that you have sent to Customer Care to enable us to investigate and provide you with feedback.
Kind Regards
CS.
We refer to your complaint.
We confirm that we called you and are awaiting e-mails that you have sent to Customer Care to enable us to investigate and provide you with feedback.
Kind Regards
CS.