Poor service

Item: LegalWise
Rating: 1
Author: Fhulufhelo R

Legalwise services is very poor. They take very long to respond to queries and also they don't update on on case progress

Helpful (0)

Replies (3)

LegalWise's replyOfficial

04 Oct 2021, 06:44

Hi Fhulufhelo R

We refer to your above mentioned concern.

Please allow our Customer Care team to contact you, or provide us with your membership or ID number.

Thank You.

Thabo Singela
Consultant : Customer Care.

LegalWise's reply04 Oct 2021, 06:44

Official

LegalWise's replyOfficial

06 Oct 2021, 08:47

Hi Fhulufhelo R

Thank you for providing your policy number.

We will investigate and revert to you in due course.

Thabo Singela
Consultant : Customer Care.

LegalWise's reply06 Oct 2021, 08:47

Official

Hi Fhulufhelo R

Thank you for providing your policy number.

We will investigate and revert to you in due course.

Thabo Singela
Consultant : Customer Care.

Fhulufhelo R's updateReviewer Update

15 Oct 2021, 03:34

Good day Thabo Singela

Since our last communication on 6 October, I am checking if you have managed to investigate my matter, as promised ?

Regards

Fhulufhelo R's update15 Oct 2021, 03:34

Reviewer Update

Good day Thabo Singela

Since our last communication on 6 October, I am checking if you have managed to investigate my matter, as promised ?

Regards