Poor service

Item: LegalWise
Rating: 1
Author: Archie M

got arrested around 21:00pm last night to this minute I can't get hold of any1 at legal wise. The call center number ***or ***no one is answering. I have spent all my airtime and my wife's airtime but still no help. Today (13/02/18) I must appear in court and I don't know what I need to do or not to do.

I have convinced almost all my friends to join legal wise but thanks for disappointing me first, I'll spread the word

Helpful (0)

Replies (3)

Archie M's updateReviewer Update

13 Feb 2018, 08:55

??? I finally got hold of someone at legal wise, so after explaining myself the agent rep**** and I quote "YOU SHOULD HAVE CONTACTED US EARLIER AND SIR, WE DON'T HAVE LAWYERS AT NIGHT",. I was further advised "LET ME CHECK IF I CAN FIND YOU A LAWYER, IF I CAN'T UNFORTUNATELY YOU HAVE TO REPRESENT YOURSELF. THE CASE WILL SURELY BE POSTPONED, SO WE WILL GET A LAWYER ON YOUR NEXT COURT APPEARANCE"..... I was further advised to phone back to check if she managed to find legal representative. I really don't know what to say. Legal wise you are pathetic.

Archie M's update13 Feb 2018, 08:55

Reviewer Update

LegalWise's replyOfficial

13 Feb 2018, 09:03

We acknowledge receipt of your concern with reference number 23520.

We confirm that we have escalated your concern to the Legal Call Center department for investigation. We will contact you in due course.

Kind Regards

CS.

LegalWise's reply13 Feb 2018, 09:03

Official

We acknowledge receipt of your concern with reference number 23520.

We confirm that we have escalated your concern to the Legal Call Center department for investigation. We will contact you in due course.

Kind Regards

CS.

Archie M's updateReviewer Update

13 Feb 2018, 09:11

Wow.... I'll wait to see that happen.

Archie M's update13 Feb 2018, 09:11

Reviewer Update

Wow.... I'll wait to see that happen.