KM
Kudakwashe M

1 reviews | Active since Mar 2015

11 Jan 2023, 21:02

Poor service

This company is really unhelpful. Each time I have a matter as a member that need their expertise, the employees allocated to the case became rude and find every reason not to assist.

0
Replies (4)
LegalWise
LegalWise's reply12 Jan 2023, 08:30
Official
Hi Kudakwashe M,

We refer to your above mentioned concern. 

Kindly provide Customer Care with your Membership or ID number.

Nonhlanhla Kheswa
Consultant : Customer Care. 
KM
Kudakwashe M's update12 Jan 2023, 08:38
Reviewer Update
The membership number is ***8
LegalWise
LegalWise's reply12 Jan 2023, 14:14
Official
Hi Kudakwashe M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care 
KM
Kudakwashe M's update27 Jun 2023, 06:15
Reviewer Update
Beside the manager's promise to assist with the matter, nothing as happened.