ED
Elelwang D
1 reviews | Active since Sept 2015
27 Oct 2021, 15:11
Poor Service
Very disappointing service. Delayed or no response at all. I have asked for assistance on 5th October and the matter is still pending. I have to always follow up.
Helpful (0)
Replies (4)0
Replies (4)
LegalWise's replyOfficial
28 Oct 2021, 11:06Hi Elelwang D
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply28 Oct 2021, 11:06
Official
Hi Elelwang D
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
02 Nov 2021, 12:33Hi Elelwang D
We refer to your complaint.
We confirm that we have investigated your concern and have escalated same to the Pretoria Branch Manager.
We further confirm that your matter is currently receiving attention from the legal counsellor.
We once again apologize for the experience you had with our service and we remain committed to providing you with quality legal services.
Thabo Singela
Consultant : customer Care.
We refer to your complaint.
We confirm that we have investigated your concern and have escalated same to the Pretoria Branch Manager.
We further confirm that your matter is currently receiving attention from the legal counsellor.
We once again apologize for the experience you had with our service and we remain committed to providing you with quality legal services.
Thabo Singela
Consultant : customer Care.
LegalWise's reply02 Nov 2021, 12:33
Official
Hi Elelwang D
We refer to your complaint.
We confirm that we have investigated your concern and have escalated same to the Pretoria Branch Manager.
We further confirm that your matter is currently receiving attention from the legal counsellor.
We once again apologize for the experience you had with our service and we remain committed to providing you with quality legal services.
Thabo Singela
Consultant : customer Care.
We refer to your complaint.
We confirm that we have investigated your concern and have escalated same to the Pretoria Branch Manager.
We further confirm that your matter is currently receiving attention from the legal counsellor.
We once again apologize for the experience you had with our service and we remain committed to providing you with quality legal services.
Thabo Singela
Consultant : customer Care.
ED
Elelwang D's updateReviewer Update
02 Nov 2021, 12:50Dear Thabo,
I appreciate the feedback thank you.
I appreciate the feedback thank you.
ED
Elelwang D's update02 Nov 2021, 12:50
Reviewer Update
Dear Thabo,
I appreciate the feedback thank you.
I appreciate the feedback thank you.
LegalWise's replyOfficial
02 Nov 2021, 15:14Hi Elelwang D.
We are happy that we could assist.
Thabo Singela
Consultant : Customer Care.
We are happy that we could assist.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply02 Nov 2021, 15:14
Official
Hi Elelwang D.
We are happy that we could assist.
Thabo Singela
Consultant : Customer Care.
We are happy that we could assist.
Thabo Singela
Consultant : Customer Care.