MX
Mlekeleli X

1 reviews | Active since Sept 2019

16 Jan 2021, 10:41

Poor service

On the 5th of jan i contacted you guys, with a issue i had explained everything and you said it a issue that you can represent me on, did everything even got a policy number, i was promised that you will debt on the 11th which never happened when i call no one seems to know about this, poor customer service and no follow up on clients that are interested. Poor

0
Replies (2)
LegalWise
LegalWise's reply18 Jan 2021, 12:52
Official
Hi  Mlekeleli X

We refer to your complaint. We apologise for the experience you had with our service. 

We are investigating and we will revert to you.

Connie Serekoeng
Consultant: Customer Care 
MX
Mlekeleli X's update20 Jan 2021, 09:14
Reviewer Update
Can you please just cancel everything i agreed with legalwise, still waiting for you to investigate something so small imagine a real case, i don't want anything to do with legalwise anymore, i have moved forward with a company that showed me customer service and care.