1 reviews | Active since Sept 2021
Poor Legal Representation from Legalwise & Their Referral
My experience with Legalwise has been disappointing. I was referred to a law firm, Madinane SJ Associates Inc, which did not meet the standards I was promised. Despite assurances that my case would be handled by a reputable lawyer, the service I received was unprofessional and unprepared, which affected the outcome.
When I raised my concerns, Legalwise stated that the legal assistance was a “benefit” rather than a core service, even though it’s listed as part of their offering. I also found their customer service unhelpful and am still waiting for the reference of my call with their Senior Assessor Zwonaka.
I hope Legalwise improves how they vet partner firms and communicate with clients. Based on my experience, I would advise others to carefully review what they offer before joining.
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
