Poor Customer Service at Kempton Park Branch

Good Day,<br> <br> I am utterly appalled by the treatment I got yesterday 29.01.2015 3.40pm at the Kempton Park branch. I had an appointment for 3pm of which I arrived at 3.40pm due to traffic on the highway. When I arrived the receptionist (Livhuwani) treated me with so much disrespect and attitude telling that I am late and Susan (consultant) won't see me. I asked her if she is consulting she said no and flatly refused to call the consultant. I told her I will wait, as I took time off work for my appointment and can't leave without seeing her, she just looked at me and told me to write what I wanted to say to her on a piece of paper and she will pass the message. After having a long day at work and spending so much time in traffic, I decided to do as I was told to write my confidential message on a piece of paper and when I left, she didn't even greet back. As I was driving back home, I wondered how many people had to experience such unprofessionalism.<br> The receptionist did not show me any of the Legalwise values and treated me like I a beggar that should beg for a service that I pay for.