AI
Ashley I

1 reviews | Active since Jul 2016

22 Jul 2016, 22:41

Poor client service would not advice to anyone

<p>I have send an email to the LegalWise client care, informing them about the poor service I have received from the attorneys they have referred me to (matter is still very urgent!!), and instructed them to give me new representation, a week went by and still have not received any communication from LegalWise, not even just ackownledge they have received my complaint. I pay their "premium" policy up to date for years now, and yet I receive such bad service I would discourage anyone to make use of their service even if it comes at an affordable premium you stand the change of loosing more!!!! </p>

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Replies (1)
LegalWise
LegalWise's reply29 Jul 2016, 08:59
Official

We refer to your complaint with reference number 14594.

We confirm that we have escalated your complaint to the Bellville Claims Hub Manager, who will contact you before end of business today.

Regards