SB
Shamiela B

1 reviews | Active since Nov 2021

15 Nov 2021, 20:35

Poor advertising- bad service

Bad bad service and poor advertising!!! They advertise that you get 60% discount on conveyancing fees but what they dont tell you is that the seller needs to use them as the bond/transfer Attorneys. My husband joined Legalwise few years back for this exact reason. Now they can't assist us. And this is not the 1st time that they disappoint us like this. In the beginning of the year we had a similar issue that they also could not resolve. So why are we paying your monthly fees. You quick to take but can't assist. Why are you even "trying to assist" when you can't assist? You pay R280 per month for nothing. We done with Legalwise. We will cancel whatever we have going with Legalwise.

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Replies (1)
LegalWise
LegalWise's reply16 Nov 2021, 08:40
Official
Hi Bukile M

 We refer to your complaint. We apologize for the experience you had with our service.
 
 Kindly provide us with your ID or membership number to enable us to investigate your concerns.

Thank you.
 
 Thabo Singela
 Consultant: Customer Care