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Patience M

1 reviews | Active since Nov 2011

21 Sept 2015, 23:13

pointless platinum membership! !!

It's the 3rd time I have this problem with legalwise. I am a platinum member and legalwise promises a 24hr legal line/help line but on 3 separate occasions when I called there was no answer. Yesterday I called around 11pm and there was no answer again. I tried 4 times, the 4th time I held for 5 minutes and still no answer.

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Replies (1)
LegalWise
LegalWise's reply22 Sept 2015, 15:47
Official
Hello NomondeM,

We refer to your complaint with reference number 11205.

We confirm that we have escalated your complaint to the Platinum Principal, who will contact you tomorrow morning.

Regards