EM
Eabilwe M
1 reviews | Active since May 2022
13 May 2022, 19:01
Please help me to get my vehicle back
I had a ******** case in 2016 and as a member of legal wise they promised to pay lawyer fees. Till today they haven't fulfilled thier promises.The lawyer have attached my vehicle💔💔
Helpful (0)
Replies (4)0
Replies (4)LegalWise's replyOfficial
16 May 2022, 08:18Hi Eabilwe M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply16 May 2022, 08:18
Official
Hi Eabilwe M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
18 May 2022, 12:21Hi Eabilwe M,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Claims Assessor and an update on your matter has been provided to you.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Claims Assessor and an update on your matter has been provided to you.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
LegalWise's reply18 May 2022, 12:21
Official
Hi Eabilwe M,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Claims Assessor and an update on your matter has been provided to you.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Claims Assessor and an update on your matter has been provided to you.
We apologise for the remiss in our service and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
EM
Eabilwe M's updateReviewer Update
24 May 2022, 10:09Morning yes Legal wise customer service contacted me and promised that Charlene from claim department will contact me.I'm still waiting for an update from her regarding payments for lawyers.My concern is that who is going to pay for storage of my vehicle because lm not working and it Legal wise and Theron Jordaan and Smith Attorneys who put me in that mess.
EM
Eabilwe M's update24 May 2022, 10:09
Reviewer Update
Morning yes Legal wise customer service contacted me and promised that Charlene from claim department will contact me.I'm still waiting for an update from her regarding payments for lawyers.My concern is that who is going to pay for storage of my vehicle because lm not working and it Legal wise and Theron Jordaan and Smith Attorneys who put me in that mess.
LegalWise's replyOfficial
24 May 2022, 13:27Hi Eabilwe
We refer to your above mentioned concerned and we thank you for bringing the above to our attention.
We will proceed to escalate your concern to the relevant department.
Please expect a call from the claims assessor soon.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concerned and we thank you for bringing the above to our attention.
We will proceed to escalate your concern to the relevant department.
Please expect a call from the claims assessor soon.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply24 May 2022, 13:27
Official
Hi Eabilwe
We refer to your above mentioned concerned and we thank you for bringing the above to our attention.
We will proceed to escalate your concern to the relevant department.
Please expect a call from the claims assessor soon.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concerned and we thank you for bringing the above to our attention.
We will proceed to escalate your concern to the relevant department.
Please expect a call from the claims assessor soon.
Thabo Singela
Consultant : Customer Care.
